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Los Alamos National Laboratory

Los Alamos National Laboratory

Delivering science and technology to protect our nation and promote world stability

Ombuds Mediation Program

We are committed to the fair and equitable treatment of all employees, contractors, and persons doing business with the Laboratory.


  • Ombuds Office
  • Appointments
  • (505) 665-2837
  • Email
  • Help Line
  • (505) 667-9370
  • Fax
  • (505) 667-3119

Mediation & problem-solving services

Mediation is a collaborative approach to problem-solving that, with the help of an independent neutral third party, minimizes the escalation of disputes by resolving them informally, quickly, cost effectively, and in a mutually acceptable way.

Mediation standards

Laboratory mediators comply with the Model Standards of Conduct for Mediators, as approved by the American Bar Association, American Arbitration Association, and the Association for Conflict Resolution.

Key advantages

  • Voluntary
  • Confidential
  • Fast
  • Free
  • You decide the outcome

Preparing for your mediation

Preparing For Your Mediation by Tom Sebok - A useful article to help understand what mediation looks like. 

To schedule a mediation contact the Ombuds offfice at 505-665-2387. 

Mediation resources and tools

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