Application Process Issues

Email applyhelp@lanl.gov to get a password reset. Be sure to include the email address you are using and your name.

Your email validation code is located in the registration confirmation email you received when you first registered. You must enter the code within 15 days of registration, otherwise your account will be deactivated.

When you log back into iRecruitment, you will see your name under Basic Details. Enter your email validation code in the last blank space under your email address.

If you can't find the blank for the email validation code, email us at applyhelp@lanl.gov.

Email applyhelp@lanl.gov with the name on your account and both your current and new emails.

1. Log in and click My Account. Under Documents, you will see an Add button.
2. Click the Add button to upload a document of your choice from a file location of your choice. Make sure that the file name of your document contains your name, document type (resumé, cover letter), and Vacancy Name/IRC number.
3. Make sure to enter the name and IRC number for the vacancy in the appropriate part of the form.
4. Select the file type from the drop down list.
5. Click Upload (on the right side of the screen).
6. Click Save (in the upper right hand corner of the screen) to make sure you save your changes.
7. Repeat steps 1-5 for each additional document.

1. Log in and click My Account.
2. Under Documents, you will see a list of documents you successfully uploaded. To the right of each document is a trash can icon. Click the trash can and your document will be immediately deleted.
3. Click Save in the upper right hand corner of the screen to save your changes.

Yes, you can upload documents at any time. The hiring official will have access to anything you add as soon as you upload it. Remember, they may have already viewed your documents, so you may want to tell the hiring official about a new document if they call you about your application or for an interview.

You can upload up to 25 documents a month. Only include one resumé that is current and relevant to the position you are applying to. Upload one new cover letter for each job you apply for.

If you are uploading transcripts, only upload your latest transcripts.

Make sure you include the IRC number when you name the document you upload. This will help a hiring manager distinguish the various documents you may have in your profile.

Address your cover letter to Hiring Committee, the HR Generalist's name, or directly to the manager if the manager’s name is shown in the vacancy posting.

You do not need to create a new resumé for each job you apply for, however, you will need to create a cover letter that is specific to each job you apply for.

Make sure the name of each document file includes your name, document type (resumé, cover letter), and the IRC number (the Vacancy Name number in blue).

New applicant/potential employee

1. Go to jobs.lanl.gov and click Login.
2. Enter your email address and password, and click Login.
3. Click on the Vacancy Name under the Jobs Applied For section (note: clicking on the IRC number will open the job description).
4. The current status of your application will be listed in the Status column.

Current employee

1. Go to the Los Alamos National Laboratory Inside homepage and click on Oracle: Time & Labor.
2. Log in to Oracle with your Z number and CRYPTOCard password.
3. Select Los Alamos National Laboratory HR iRecruitment Employee Candidate.
4. Click on the Vacancy Name under the Jobs Applied For section (note: Clicking on the IRC number will open the job description).
5. The current status of your application will be listed in the Status column.

If you have “A” level access, a CRYPTOCard, and access to a Laboratory computer, follow the instructions for internal candidates.

If you are missing any one of the three items, email your documents and the vacancy number to applyhelp@lanl.gov

Email applyhelp@lanl.gov with your name and IRC number requesting to be reconsidered for the position.

This message appears when a user doesn’t log out properly.

To solve this problem, try using a different web browser. For instance, if you are on a PC and using Mozilla Firefox, try switching to Internet Explorer or vice versa. Or if you are using a Mac, try switching from Safari to Firefox.

If you are still having issues, delete your cookies and browsing history. If deleting your cookies and history doesn't solve the issue, contact applyhelp@lanl.gov.

Remember to log out when you have completed any work in iRecruitment. The system may show an error when you return to the system if you have not logged out properly.

If you have switched browsers and continue to experience issues, most likely you will need to delete your cookies and browsing history.

• Internet Explorer (IE): Go to Tools in the toolbar and click Internet Options. Under the General tab, delete Browsing history and click the Ok button.
• Mozilla Firefox: Go to Tools in the toolbar and click Options. Under the Privacy tab, click on Clear Your Recent History, and then click Remove Individual Cookies. Finally, click Ok to complete the process.
• Google Chrome: Click on the gear icon in the upper right hand corner, then select Tools. Select Clear Browsing Data, then select the appropriate boxes for what you want to delete.

You can upload and/or delete documents after you have applied for jobs.

Upload a document

1. Go to jobs.lanl.gov and log in.
2. Click on My Account (located on the left side of screen in the blue bar at the top of the screen).
3. Click on the Add Another Document button.
4. Click the Browse button.
5. Select the document you want to upload.
6. Enter vacancy name when prompted.
7. Select File Type by clicking on the drop down menu arrow.
8. Click the Upload button located on the right side of screen.
9. Click the Save button to save the document to your account.

Delete a document

1. Go to jobs.lanl.gov and log in.
2. Go to your documents.
3. Click on the Trash Can Icon next to any document you want to delete, and click the Save button to save your deletions.

Our application has issues with some versions of Adobe Acrobat. If you experience any issues uploading a PDF file, upload your document in Microsoft Word format instead.

When creating an account name, you can only use letters, numbers, and the following special characters : (% ^ ! # $ * ( ) - _ + : ; , | ? ).

If you need to go back to a previous screen, use the Back button in iRecruitment, or click the Home button and start your action again. Using the web browser navigation arrows will likely result in an error message.

If you are experiencing general issues using the iRecruitment system, try using a different browser. For instance, if you are using Mozilla Firefox, switch to Internet Explorer or vice versa.

If you are having problems entering your Personal Information or Employment History & Education, note that this is not a required field. Only enter the information for the required fields. Make sure your attached documents reflect the remaining information.